• What should be noted during the transportation and storage of essential oils? Are there any specific requirements?

    Avoid direct sunlight. Store in a cool, dry place.

  • Which groups of people should not use essential oils?

    People allergic to fragrances should not use them.

  • What is the shelf life?

    3 years.

  • What parameters should be provided for an externally purchased adapter?

    For HA-01, HA-02, HA-03: Provide a DC24V, 1.2A adapter with a cable. For HM-01, KM-01, KM-02, KM-03: Provide a DC5V, 1A adapter without a cable.

  • What technology do our humidifiers use?

    Our humidifiers all use ultrasonic technology. An ultrasonic vibrating atomizing chip breaks water into fine mist.

  • How many hours per day can the humidifier/air freshener operate?

    It can operate continuously for 24 hours a day. Just add water when the humidifier runs out of water. However, long-term continuous operation for 24 hours or more may shorten the product's lifespan.

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